About us
KOAL is here to Redefining Cleaning. Connecting businesses with verified cleaning professionals for a seamless, stress-free experience across Canada.
About The KOAL
KOAL is a Canadian-owned technology platform built to connect customers with reliable, independent cleaning professionals—efficiently, transparently, and safely.
We are not a traditional cleaning company. We don’t hire cleaners, manage shifts, or dictate how work is performed. Instead, KOAL operates as a digital marketplace that empowers independent professionals to grow their businesses while giving customers access to trusted cleaning services through a simple, modern platform.
Built in Canada, For Canada
Why KOAL Exists
KOAL is proudly Canadian-owned and built specifically for the realities of Canada’s workforce, legal system, and service expectations.
From provincial compliance to fair contractor treatment, everything we build is designed to scale responsibly across Canada—without cutting corners.
Our Vision
We envision a future where:
Independent cleaners earn with dignity
Customers book services with confidence
Technology creates fairness—not exploitation
KOAL isn’t just a platform.
It’s a new standard for how on-demand services should work.
We built KOAL with three core goals:
Transparency
No hidden fees. No confusion. No fine print surprises.
Transparency is the foundation of KOAL.
Clear Pricing: Every service, add-on, and fee is shown upfront. What you see is what you pay.
Clear Expectations: Job details, scope of work, timing, and property information are clearly defined before service begins.
Clear Responsibility: Everyone knows their role—customers, independent professionals, and KOAL as a platform.
This clarity reduces disputes, improves service quality, and creates a fair experience on both sides.
When expectations are visible, accountability follows.
Independence
Real freedom. Real ownership. Real control.
KOAL is built to support true independent professionals, not disguised employment.
Cleaning professionals choose when they work, where they work, and how they work.
Providers operate as independent businesses—not employees, not franchises.
Team Leads can build and manage their own teams, set their own systems, and grow at their own pace.
KOAL does not control schedules, methods, or staffing decisions. We provide the technology—professionals run their businesses.
Trust & Safety
Strong rules create strong trust.
Trust doesn’t happen by accident—it’s built through structure, policy, and accountability.
Customer Protection: Verified bookings, clear review standards, dispute resolution, and privacy safeguards.
Cleaner Protection: Safety guidelines, hazard reporting, privacy rules, and the right to refuse unsafe work.
Data Protection: Compliance with Canadian privacy laws, secure systems, and zero tolerance for misuse of information.
From camera disclosure policies to fair review investigations, KOAL enforces standards that protect people—not just transactions.
Get Involved Today
Join us in our mission to transform the cleaning industry while supporting our communities—get started now.